Footy Tipping Software Pty Ltd ("we", "our", "us") respects your privacy and is committed to protecting personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

1. What Personal Information We Collect

We may collect the following types of personal information:

Full name
Email address
Phone number (if provided)
Mailing address (if provided)
Username and encrypted password
IP address
Device identifiers
Browser type
Usage and interaction data within our platform

Communications and feedback
We do not collect sensitive information.
We do not collect payment or financial information.

2. How We Collect Personal Information

We collect personal information:

Directly from you when you register an account
When you submit forms or contact us
Automatically via cookies and server logs
Through your use of our platform
We do not collect personal information from third-party data brokers.

3. Why We Collect Personal Information

We collect and use personal information to:

Provide access to our tipping platform
Manage user accounts
Provide customer support
Communicate important service information
Maintain platform security
Improve our services
Comply with legal obligations

If you do not provide required information, we may not be able to create or maintain your account.

4. Disclosure of Personal Information

We may disclose personal information to:

IT and cloud hosting providers located in Australia
Technology service providers assisting with platform functionality
Professional advisers
Government authorities where required by law
We do not sell or trade personal information.

5. Overseas Disclosure

We do not disclose personal information to recipients outside Australia.

If this changes, we will update this policy.

6. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure, including:

Secure hosting infrastructure
Access controls
Encryption of passwords
Internal access restrictions

7. Data Retention

We retain personal information only for as long as necessary for the purposes described in this policy or as required by law. When no longer required, information is securely deleted or de-identified.

8. Access to Personal Information

You may request access to personal information we hold about you by contacting us using the details below.

We will:
Verify your identity
Respond within 30 days
Provide access unless an exception under the Privacy Act applies
If we refuse access, we will provide written reasons.

9. Correction of Personal Information

You may request correction of inaccurate, incomplete or outdated personal information.

We will take reasonable steps to correct information within 30 days.

10. Anonymity and Pseudonymity

Where lawful and practicable, you may interact with us anonymously or using a pseudonym. However, we may require identification to create and manage user accounts.

11. Complaints

If you believe we have breached the Privacy Act or mishandled your personal information, you may lodge a complaint by contacting us using the contact details below.

We will:
Acknowledge your complaint within 7 days
Investigate the matter
Respond within 30 days

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

12. Contact Us

Our contact information is at the bottom of the page.

Please address any correspondance to the Privacy Officer.